Skip to content
Edishan Lee TenorioAI Automation Specialist & CRM DeveloperSoftware Engineer · Full-Stack Developer · Mobile Developer

Automation that runs the busywork.

I design and build automation systems for agencies and service businesses: GoHighLevel workflows, n8n pipelines, and the AI steps, APIs and webhooks that connect them. Each one is built to handle failure and stay understandable after handover.

Discuss a projectSee live work

Scope

What I build.

Most automation freelancers stop at the edge of the platform. I'm also a full-stack engineer, so a missing feature becomes a custom API, a webhook service or a small app, not a dead end.
  1. 01

    CRM automation & pipeline management

    Multi-stage GoHighLevel pipelines with conditional routing, behaviour-based tagging and scheduled follow-up sequences. Workflows branch on lead source, engagement level and qualification criteria.

  2. 02

    AI qualification & routing

    LLM steps that return typed, validated output, not free text, so scoring, prioritisation and assignment can be trusted by the rest of the system.

  3. 03

    Webhook & API integrations

    Bidirectional syncs between your CRM and payment processors, scheduling tools and custom databases, with retry logic and logging so nothing is lost to rate limits or network failures.

  4. 04

    Multi-step orchestration

    n8n, Make.com and Zapier workflows that run across five or more platforms: capture → enrichment → qualification → CRM entry → notification → follow-up, with no manual hand-offs.

  5. 05

    AI receptionists & booking

    Voice and chat agents that answer, qualify and book appointments straight into the calendar, with a clean hand-off to a human when the conversation needs one. Echo Call Solutions runs on one I built.

  6. 06

    Sub-account builds & team training

    End-to-end GoHighLevel sub-accounts: pipelines, funnels, calendars, custom fields and snapshots, plus documentation and training so your team can run them.

Automation workflows

Workflows I build, end to end.

The automations agencies and local service businesses ask for most, from the first trigger to the result on the contact record.
FeaturedW01 · Voice AI · n8n + GoHighLevel

AI Voice Receptionist & Missed-Call Text-Back

For local service businesses: dental, med spa, HVAC

Every missed call gets an instant text back. In business hours the front desk is pinged; after hours an AI receptionist calls the lead back and books straight into the GoHighLevel calendar.

n8n canvas: missed-call webhook, business-hours check, GoHighLevel contact upsert and instant text-back SMS, Slack alert or AI callback, then appointment booking and call-summary logging.Open full size ↗ (opens the workflow screenshot in a new tab)

Workflow

  1. 1Missed call hits the webhook
  2. 2Contact upserted + instant text-back SMS
  3. 3Open → front desk alerted on Slack
  4. 4Closed → AI receptionist calls back
  5. 5Booked in GHL calendar, call summary on the contact

Outcome. No caller goes unanswered, and every booking lands in the calendar with a summary attached.

n8n · GoHighLevel · Vapi · ElevenLabs · Twilio · Slack

Also live: the Echo Call Solutions AI receptionist I builtSee the full breakdown
FeaturedW02 · Lead response · n8n + GoHighLevel

Speed-to-Lead & No-Show Recovery

For agencies and service businesses running lead ads

New leads get a text and email with a booking link in under 60 seconds, booked calls get reminders, and no-shows go straight into a rebooking sequence.

n8n canvas: new-lead webhook, GoHighLevel contact and opportunity, instant SMS and welcome email, reminder sequence, no-show recovery sequence and the showed branch.Open full size ↗ (opens the workflow screenshot in a new tab)

Workflow

  1. 1Form, Facebook lead ad or landing page
  2. 2Contact + opportunity created in GHL
  3. 3SMS + email with booking link in under 60s
  4. 424h and 2h reminder SMS
  5. 5No-show → rebook SMS, then a final email
  6. 6Showed → deal advanced, review flow (W06) starts

Outcome. Leads are contacted while they're still interested, and missed appointments get a second chance automatically.

Measured byLead response timeAppointment show rate

n8n · GoHighLevel · Twilio · Gmail

Related result: AI Lead Engine, 4–6 hrs → <5 min responseSee the full breakdown

W03 · AI agents · n8n + OpenAI

AI Inbox Triage & Auto-Draft Replies

For support and operations teams

Every incoming email is classified by OpenAI, routed to the right Slack channel, and arrives with a drafted reply waiting in Gmail for a human to approve.

n8n canvas: Gmail trigger, email cleanup, OpenAI classifier, routing by category to Slack notifications and Gmail drafts, spam marked read, and a triage log sheet.Open full size ↗ (opens the workflow screenshot in a new tab)
  1. 1Gmail checked every minute
  2. 2OpenAI returns category, priority, sentiment + draft
  3. 3Routed: Sales, Support, Billing or Spam
  4. 4Slack alert + Gmail draft for approval
  5. 5Every email logged to Google Sheets

Outcome. Nobody sorts the inbox by hand, and every message has an owner and a draft ready to send.

n8n · OpenAI · Gmail · Slack · Google Sheets

See the full breakdown

W04 · Operations · n8n + GoHighLevel

Client Onboarding Automation

For agencies onboarding new clients

From payment to kickoff with no manual steps: contract, sub-account, onboarding tasks, welcome email and team announcement, all in one run.

n8n canvas: Stripe payment trigger, client details extraction, e-signature contract, GoHighLevel sub-account, ClickUp tasks, welcome email, Slack announcement, tracker sheet and the contract-signed kickoff branch.Open full size ↗ (opens the workflow screenshot in a new tab)
  1. 1Stripe payment received
  2. 2Contract sent via RabbitSign or DocuSign
  3. 3GHL sub-account from snapshot + ClickUp tasks
  4. 4Welcome email, Slack post, tracker row
  5. 5Contract signed → kickoff booking email

Outcome. Every new client is onboarded the same way, the same day, without anyone copying details between tools.

n8n · Stripe · RabbitSign · DocuSign · GoHighLevel · ClickUp · Gmail · Slack · Google Sheets

See the full breakdown

W05 · Reporting · n8n

Daily Ads + Pipeline KPI Report

For agency owners

Every morning at 7:00, ad spend is joined to real CRM outcomes, so the owner sees cost per lead, cost per booked call and ROAS without opening a spreadsheet.

n8n canvas: daily 7 AM trigger, Meta Ads, Google Ads and GoHighLevel data pulls, merge and KPI calculation, KPI sheet, HTML email report and a CPL alert to Slack.Open full size ↗ (opens the workflow screenshot in a new tab)
  1. 1Runs every day at 7:00 AM
  2. 2Yesterday's Meta + Google Ads spend
  3. 3GHL pipeline: leads, booked calls, revenue
  4. 4CPL, cost per booked call and ROAS
  5. 5KPI sheet feeding a Looker Studio dashboard
  6. 6Daily email report + Slack alert on CPL spikes

Outcome. The numbers an agency owner checks every week, calculated from real bookings and delivered every morning.

n8n · Meta Ads · Google Ads · GoHighLevel · Google Sheets · Looker Studio · Gmail · Slack

See the full breakdown

W06 · Reputation · n8n + GoHighLevel

Review Generation & Reputation Protection

For local service businesses

After each visit, customers rate privately first: happy ones get the Google review link, unhappy ones get an apology while the owner is alerted.

n8n canvas: appointment-completed webhook, rating request SMS, reminder, customer reply parsing, and routing by rating to a review link, owner alerts or team follow-up.Open full size ↗ (opens the workflow screenshot in a new tab)
  1. 1Appointment completed (GHL or W02)
  2. 2Private 1–5 rating SMS two hours later
  3. 3One gentle reminder after two days
  4. 44–5 → Google review link, tagged promoter
  5. 51–3 → apology + callback, owner alerted

Outcome. More public reviews from happy customers, and problems reach the owner before they reach Google.

n8n · GoHighLevel · Twilio · Slack · Gmail

See the full breakdown

Process

How an engagement runs.

  1. 01

    Diagnose

    We walk through the workflow as it runs today: where time goes, where data is re-typed, where leads go cold.

  2. 02

    Design

    I propose the system: which parts the platform handles, which need code, and how failures get caught.

  3. 03

    Build

    Implementation in short, reviewable increments, tested against real data before anything goes live.

  4. 04

    Launch

    Go-live with documentation for every trigger, input and failure point, team training, and support if you want it.

FAQ

Questions, answered.

01Do you only work in GoHighLevel?

No. GoHighLevel and n8n are where I spend most of my time, but I also build in Make.com and Zapier, and I write custom code when a platform runs out of road.

02Can you fix or extend automations someone else built?

Yes. I start by auditing what exists (triggers, failure points and duplicated logic), then decide with you whether to repair, refactor or rebuild.

03What happens when a step fails?

Workflows I build retry transient errors, take fallback paths for missing data and alert a human when something genuinely breaks. Nothing fails silently.

Next step

Have a process that should be automated?

Tell me about the workflow that's slowing you down, the systems you need connected, or the application you want to build. We'll work out the right approach.

Book a strategy calledishanleetenorio03@gmail.com